FAQ's

Ittihad Medina is a comprehensive digital ticketing platform designed to simplify event management and ticket sales. We offer a range of tools for event organizers, including ticketing solutions, attendee management, and real-time analytics.

You can sign up by visiting our website and clicking on the “Sign Up” button. Follow the prompts to create your account. It's quick and easy!

Hosting free events on our platform is completely free of charge. For paid events, we charge a 5% fee on each ticket sold, which is deducted from the event proceeds or charged to attendees.

After logging into your account, click on the “Create Event” button. Fill in the event details, including the name, date, time, venue, and ticket types. Once you've reviewed everything, click “Publish” to make your event live.

Yes, you can fully customize your event page with images, videos, and personalized content to match your branding.

Our platform provides powerful event management tools that allow you to track ticket sales, monitor attendee lists, and handle check-ins. You can access these tools from your dashboard.

Absolutely! You can create discount codes and promotions to boost ticket sales. Simply go to the “Promotions” section in your event dashboard.

Payouts are automatically processed every week and transferred directly to your bank account. There are no hidden fees or extra payment processing charges.

Visit the event page and select the type of ticket you want to purchase. Click “Buy Now,” fill in the required details, and complete the payment process. You will receive your ticket via email.

Yes, tickets are transferable. You can transfer your ticket by logging into your account, going to the “My Tickets” section, and following the transfer instructions.

No worries! You can log in to your Ittihad Medina account and resend the ticket to your email. If you need further assistance, please contact our support team

For paid events, there may be a small processing fee that is added to the ticket price. This will be clearly displayed before you complete your purchase.

Refund policies are set by the event organizers. Please refer to the specific event page for details on their refund policy. If you have any issues, you can contact the event organizer directly through the Ittihad Medina platform.

You will receive email updates from the event organizer. Additionally, you can check the event page for the latest information and updates.