Our Qualifications

Our consultancy team is extensively trained and certified in ISO 9001:2015, which sets out the criteria for a quality management system. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach, and continual improvement. By using ISO 9001:2015, our team ensures that our clients can provide products and services that consistently meet both customer and regulatory requirements. With ISO 9001:2015 certification, our consultancy has proven its ability to enhance customer satisfaction through effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. This certification is a testament to our commitment to maintaining high standards of quality management and continuous improvement.

We are also certified in ISO 14001:2015, which specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance. This standard helps our clients manage their environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability. ISO 14001:2015 is applicable to any organization, regardless of size, type, and nature, and applies to the environmental aspects of its activities, products, and services that the organization determines it can either control or influence. Our certification in ISO 14001:2015 enables us to help our clients minimize how their operations negatively affect the environment, comply with applicable laws, regulations, and other environmentally oriented requirements, and continually improve in the above. This standard ensures our consultancy's expertise in integrating environmental management with business processes and strategies.

ISO 45001:2018 is another key certification held by our team, which specifies requirements for an occupational health and safety (OH&S) management system. This standard helps organizations improve employee safety, reduce workplace risks, and create better, safer working conditions all over the world. Our certification ensures that we can guide our clients in implementing a robust OH&S management system. This certification demonstrates our consultancy's capability to assist organizations in establishing systematic processes that consider their context and take into account their risks and opportunities, and their legal and other requirements. By achieving ISO 45001:2018 certification, we are committed to enhancing safety and health in the workplace.

Our expertise extends to ISO 27001:2017, which sets out the criteria for an information security management system (ISMS). This standard helps organizations manage the security of assets such as financial information, intellectual property, employee details, and information entrusted by third parties. With our certification, we ensure that our clients can systematically examine their information security risks, taking into account the threats, vulnerabilities, and impacts. ISO 27001:2017 certification enables us to assist our clients in implementing a comprehensive suite of information security controls, including policies, processes, procedures, and technical and physical measures to manage information security risks. This ensures that sensitive data is protected and that our clients can build trust with their stakeholders through robust information security practices.

We hold ISO 22301:2019 certification, which specifies the requirements for a business continuity management system (BCMS). This standard helps organizations protect against, reduce the likelihood of, and ensure they recover from disruptive incidents. Our certification guarantees that we can help our clients maintain and improve their resilience to business disruptions. With ISO 22301:2019 certification, our consultancy demonstrates its ability to support organizations in implementing and maintaining a BCMS. This ensures that critical operations can continue during and after a disruption, safeguarding their interests, reputation, and stakeholder relationships. Our expertise helps clients build a proactive business continuity strategy that aligns with their overall risk management and business objectives.

Our team is certified in ISO 20000-1:2018, which is the international standard for IT service management (ITSM). This standard specifies requirements for establishing, implementing, maintaining, and continually improving a service management system (SMS). It enables organizations to manage their IT services effectively and efficiently, ensuring that the services meet business needs and deliver value. ISO 20000-1:2018 certification demonstrates our consultancy's commitment to excellence in IT service management. We help our clients implement best practices for service management, ensuring that IT services are aligned with the needs of the business and that they deliver consistent and predictable outcomes. This certification enhances our capability to support organizations in improving service quality, achieving regulatory compliance, and driving continuous improvement in IT service delivery.

Lastly, we are certified in ISO 13485:2016, which specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide medical devices and related services that consistently meet customer and applicable regulatory requirements. This standard is based on ISO 9001 but includes additional requirements specific to the medical device industry. ISO 13485:2016 certification ensures that our consultancy can help medical device manufacturers implement and maintain a quality management system that addresses the specific regulatory requirements of the industry. This includes everything from the design and development to production, installation, and servicing of medical devices. Our expertise ensures that our clients can deliver safe and effective medical devices, enhancing patient safety and satisfaction.